Pedaly Service
Project overview
Internal mobile app for technicians and operators managing Pedaly's smart bicycle parking network, including stations, physical locks and active parking sessions.
Managing physical infrastructure from the field
Pedaly Service was built as the operational counterpart to the customer-facing Pedaly app. I developed the mobile application used by technicians to manage parking stations directly on-site, giving them access to the tools needed to inspect stations, control individual locks and resolve issues without relying on a separate desktop system.
Supporting live parking sessions
Because the platform controls physical locks, support occasionally needs to intervene while a parking session is active. The service app provides real-time visibility into ongoing sessions and allows technicians to locate sessions by user or station, manually operate locks and end sessions when necessary.
Scaling the parking network
New parking stations can also be registered and configured directly through the app, making the same tool useful both for everyday support and for expanding the network with new locations.